inteli.social — Intelligence Socialinteli.socialINTELLIGENCE. SOCIAL.

03 · Community

Community that protects.

DMs, comments, mentions and crisis-aware moderation — handled by humans who sound like you. First-hour replies as a rule, not a promise.

What's included

Every deliverable, named.

  • DM and comment moderation
  • Reply within 1 hour, business days
  • Sentiment monitoring and alerts
  • Crisis playbook + on-call escalation
  • UGC curation and reposting
  • Weekly community digest to your team

How it runs

The process.

  1. Step 01
    Voice

    We document your voice, do's, don'ts, and off-limits topics.

  2. Step 02
    Setup

    Shared inboxes, alerting, and escalation paths wired to your team.

  3. Step 03
    Operate

    Pod monitors, replies, escalates — reports weekly.

  4. Step 04
    Iterate

    Voice guide updates monthly from real threads.

Outcomes

What changes.

<1 hr

First-reply time to DMs and comments during business hours.

Retention

Community-driven retention beats ad-driven acquisition every quarter.

Signal

Sentiment shifts caught early, not post-mortem.

Modeled outcomes · Named case files publish with client consent

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